Terms of Service

bag Effective date: June 1, 2020

1. Online ordering

If you place an order through the site, you are responsible for ensuring that your order is correct and you have designated the proper address for delivery. Terms and conditions apply.

2. Cancellation

After the order is confirmed, the meal plan cannot be canceled.

3. Delivery policy

We will deliver as per the agreed schedule. We reserve the right not to deliver: Outside our designated delivery times; outside our delivery areas. If we are unable to deliver because you provided an inaccurate address, we will not be responsible for that delivery. If you request that your order be left at your door, we will have no further liability for loss of the product, spoilage or damage caused by others.

4. Prices

All prices shown on the site are subject to change at any time without notice. The price available through the site reflects the price available at the current time, and supersedes any and all prior prices for any plan. We may offer promotional pricing, incentive pricing, loyalty discounts and other alternative pricing structures for some or all of our subscription plans to some or all of our customers from time to time in our discretion. We reserve the right to discontinue, modify or extend such pricing in our discretion without prior notice to you.

5. Payment

When you register for a subscription plan, you agree that Colour My Plate or its third party payment processor is authorized to charge you for your monthly subscription plan, in advance, plus any taxes or other applicable charges.

6. Refunds

If you are a subscriber and you cancel your subscription, The First party has no obligation to refund any amount paid.

7. Pausing

You have the option to temporarily pause your plan, if you are subscribed to our 1, 2, or 3-month plans, However, the 5-day trial plan does not offer this feature. You are allowed up to 3 pauses per month, but please note that pause requests need to be made at least 48 working hours in advance to be effective. Otherwise, pause requests made on the same day or the day before may result in charges.

8. Chiller bag

Delivery in a chiller bag will be at a cost of 100 Dhs (Refundable)

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